Self-exclusion is a responsible gambling tool that allows players to voluntarily block themselves from accessing online casino sites for a specific period. It’s a powerful step for those who feel they need to take control of their gambling habits. But what happens if you’ve changed your mind and want to return? Is it even possible?
Let’s walk through how to cancel self-exclusion on casino platforms—and what you need to know before doing so.
What Is Self-Exclusion?
Self-exclusion is a formal agreement between you and a casino operator to block your access to gambling services for a set duration—ranging from a few months to permanent exclusion. During this time, you won’t be able to log in, deposit, or place bets.
Platforms often offer self-exclusion through responsible gambling tools, or via national programs such as:
- GAMSTOP (UK)
- Spelpaus (Sweden)
- ROFUS (Denmark)
- Self-exclusion registers by individual casinos
Can You Cancel Self-Exclusion?
The short answer: It depends on the platform and the type of exclusion.
❌ Permanent Exclusions
If you’ve opted for permanent exclusion, most casinos will not allow cancellation. These are typically irreversible to ensure the integrity of responsible gambling practices.
⏳ Time-Limited Exclusions
If you selected a temporary self-exclusion (e.g., 6 months, 1 year), you usually have to wait until the exclusion period ends. Once the period is over, some platforms may:
- Automatically reactivate your account
- Require you to contact customer support to reopen it
- Ask you to confirm your decision after a short “cooling-off” period
Steps to Cancel or End Self-Exclusion
If your exclusion period is over and you’re looking to return to online gambling, here’s what you typically need to do:
1. Check the Terms of Your Exclusion
Log into your account (if possible) or check your email for confirmation of the duration and type of exclusion. This will tell you if you’re eligible to cancel it.
2. Contact Customer Support
Reach out to the casino’s support team. You may need to:
- Confirm your identity
- Acknowledge that you’re requesting to reopen your account
- Pass a cooling-off or review period
3. Reassess Your Decision
Before proceeding, ask yourself:
- Am I returning for fun or out of stress?
- Do I have control over my gambling habits?
- Do I need more support?
Gambling should always be a form of entertainment—not a way to solve problems.
4. Consider Responsible Tools
Even if you cancel self-exclusion, consider setting:
- Deposit limits
- Timeouts
- Reality checks
These can help you gamble safely and stay in control.
Special Case: GAMSTOP (UK)
If you’re registered with GAMSTOP, cancellation is not possible during the exclusion period. Once your chosen term ends, you must:
- Wait out the entire exclusion period
- Contact GAMSTOP directly to request removal (they do not automatically lift it)
- Undergo a 30-day cooling-off period before regaining access
Final Thoughts
Canceling self-exclusion is a personal decision—and one that shouldn’t be taken lightly. These systems are in place for your protection, so if you feel unsure, it may be worth speaking to a gambling counselor or support group before returning.